1. Program Description: Woodforest Restoration and Wellness PLLC DBA Woodland Wounds sends marketing and non-marketing SMS messages to customers who opt in through our website forms at https://woodlandwounds.com. Marketing messages may include special offers, discounts, and service updates. Non-marketing messages include appointment confirmations, appointment reminders, scheduling updates, and customer support communications. Opt-in is collected via web forms with separate, optional, unchecked checkboxes for SMS consent.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@woodlandwounds.com or call (832) 510-6059 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Age Restriction: You must be 18 years or older to participate in our SMS program.
7. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://woodlandwounds.com/privacy-policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.